Support and Feedback

We are dedicated to helping you get results with CommandSim Fire. Our CommandSim Learning Community has complete instructional videos, discussion, and techniques for helping you use CommandSim to its fullest. Our knowledgebase (http://support.commandsim.com) has many articles as well about development topics.

We highly encourage our customers to send us examples of their work to post in our picture gallery area.

In the event you are unable to find a solution to your problem on our web site, you may contact Technical Support via email at support@CommandSim.com. Technical support is also available by phone, but we appreciate if you check the knowledgebase before calling.

If you are sending email to Technical Support, please include the following information in your email:

• Your product serial number or maintenance contract number
• Your operating system version
• Your version of Adobe Flash (for example, Flash CS5, CS4, CS4, Flash 8 Professional, etc.)